- Email our customer service team:
CN-CUSTOMER.RELATIONS@PLAZA-NETWORK.COM
- WeChat Customer Service:
Please open WeChat to scan the QR code below, then click “Customer Service” at the bottom right.
Service Hours (Beijing Time):
Monday to Friday, 09:00–21:00
Saturday and Sunday, 09:00–18:00
We remain committed to serving you. However, during holidays or special events, response times may be slightly longer. We apologize for any inconvenience this may bring and appreciate your kind understanding.